Your privacy matters to us
A plain-language explanation of what we collect, how we use it, and the choices you have.
Who we are
Secureway Insurance Agency (“Secureway,” “we,” “us”) is a licensed insurance agency in the State of Texas, with offices in Hidalgo, Alamo, and Mission. This policy explains what information we collect through this website and by phone, how we use it, and the choices you have.
Information we collect
Information you give us: when you fill out our contact form or call or visit us, we may collect your name, phone number, email address, preferred language, the type of insurance you are asking about, and any message you choose to share.
Information collected automatically: like most websites, our hosting provider may record basic technical information such as your IP address, browser type, and the pages you visit. We use it to keep the site working and secure.
Please do not send sensitive information such as Social Security numbers, bank or card numbers, or medical details through the website form. We will ask for what we need through a secure method when the time comes.
How we use your information
To respond to your request and contact you about the insurance options you asked about.
To help you compare plans and, if you choose, apply for coverage with a carrier.
To follow up on your policy, answer questions, and provide service.
To improve this website and to meet legal and regulatory requirements.
Calls and text messages
If you submit the contact form and agree to the consent statement, Secureway and its licensed agents may call or text you at the number you provided about the insurance options you asked about. Consent is not a condition of purchase. Message and data rates may apply. You can ask us to stop at any time by telling us on a call, replying STOP to a text, or contacting us using the details below.
When we share information
We do not sell your personal information.
We share information only when needed to help you: with the insurance carriers you ask us to quote or enroll you with, with service providers who help us run our business and website (such as hosting and communication tools), and when the law requires it or to protect our rights and the safety of others.
Carriers and other companies have their own privacy policies that apply to information you give them directly.
Cookies and third-party services
This website remembers your language choice. We do not use advertising trackers. The site loads fonts from Google Fonts, which means your browser may contact Google when you visit a page. If we add analytics or advertising tools in the future, we will update this policy.
How we protect and keep information
We use reasonable administrative and technical safeguards to protect the information you give us. No method of sending or storing information is completely secure, so we cannot guarantee absolute security. We keep information only as long as we need it to help you, to meet legal and recordkeeping requirements, or to resolve disputes.
Your choices
You may ask us to tell you what personal information we have about you, to correct it, or to delete it, subject to legal and recordkeeping requirements. You may also ask us to stop contacting you. Contact us using the details below and we will respond as soon as we reasonably can.
Children
This website is intended for adults. We do not knowingly collect personal information from children under 13.
Not a government website
We are not connected with or endorsed by the U.S. government or the federal Medicare program.
Changes to this policy
We may update this policy from time to time. The date at the bottom shows when it was last updated.
Contact us
Questions about this policy or your information? Call us or visit any of our offices.
Secureway Insurance Agency · 418 S Bridge St, Hidalgo, TX 78557
Last updated: October 2026.